General Terms and Conditions (GTC)

4YK-SoHo-IT-Solution
Owner: Yakam Ketchemen Thierry
Sole proprietorship – Germany

Applicable to consumers (B2C) and businesses (B2B)

1. Scope

These terms apply to the sale of IT hardware via eBay and to IT services such as support, home office setup, and remote maintenance.

2. Contract conclusion (eBay)

Product listings on eBay constitute binding offers. Contracts are concluded according to eBay rules.

3. Prices and payment

Prices are stated in euros, including VAT if applicable, plus shipping costs.

4. Delivery

Delivery is made to the address provided by the customer.

5. Retention of title

Goods remain the property of the seller until full payment has been made.

6. Warranty

Statutory warranty rights apply. For businesses, the warranty period is limited to one year where legally permitted.

7. IT services

Services are provided based on agreement. No specific outcome is guaranteed unless explicitly stated.

8. Liability

Liability exists only in cases of intent or gross negligence.

9. Governing law

German law shall apply.